Non-Emergency Ambulance Providers bill MediCare
Co-pays or total cost might apply
MTRANS will tell you how to make the call
NEMT providers accept various insurance
Call to inquire. MTRANS will help you choose a provider that fits your needs
Onward is a Provider/Broker
Royal Ambulance operates it
Insurance Provider call centers might not know if you have the Transport Benefit, so they often say you don’t
Check your Summary of Benefits and Coverage
Transport Benefit
MediCare plans usually only cover Ambulance. MediCare Advantage plans offer NEMT benefits
Transportation Brokers
Brokers help Managed Care Plans match patients’ transportation needs with providers like MTRANS
The Broker pays MTRANS not the Care Plan.
For Example: United MediCare Advantage uses ModivCare as the Broker
Aetna Advantage uses Access 2 Care. Kaiser uses MTM
MTRANS works for all three, Request MTRANS when making your order
Call MTRANS for guidance.
Understanding Medicare transportation benefits